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Crisis or Emergency

In an emergency

In an emergency, always dial 911 for police, fire, or ambulance

In an emergency or crisis:

Need to speak to someone urgently? Feeling unsafe or uncertain about a friend, colleague or family member? In a crisis? Please contact the following:

Call 911

Go to the nearest emergency room or follow the emergency instructions provided by your doctor, mental health professional or care team. If your community has a mental health car, you can call 911 to request it.

Crisis Centre of BC

Suicide hotline: 1-800-SUICIDE (1-800-784-2433)                                                                                    If you are in distress or worried about someone else. It’s free and available 24 hours a day

BC Mental Health Support Line

Heretohelp: 310-6789 (do not add 604, 778 or 250 before the number). It’s free and available 24 hours a day.

Here2Talk

Here2Talk connects post-secondary students with mental health support when they need it. Through this program, all students – domestic or international – currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

Canada-wide toll free, dial: 1-877-857-3397
Canada-wide direct, dial: 604-642-5212

KUUS-US Indigenous Crisis Line (24/7)

Toll Free: 1-800-588-8717

Staff and student injuries

In an emergency, always dial 911 for police, fire, or ambulance

What you need to know if you are injured on campus:

Level 2 Occupational First Aid attendants are available at the five main BCIT campuses. Our security guards are also Level 1 trained and have first aid kits available to them. Our attendants can walk you through the first aid process and any follow up appointments that you might need.

All injuries sustained on BCIT campuses or while working on BCIT business must be reported to first aid. You can easily request first aid, share your location, or report a concern through the Safety Wise app.

Steps to take:

  • Call First Aid to let first aid know that you require assistance, and then proceed to the first aid location or request that first aid attend to your location
  • Let your supervisor/instructor know
  • Report your incident:
  • If you’ve called 911, contact security to let them know.

First aid location, hours and contact number:

  • Location: Mobile trailer NE16 along Goard Way
  • Hours: 6:30 a.m. – 10:00 p.m. (Monday-Friday);
    8:00 a.m. – 3:30 p.m. (Saturday)
  • Phone: 604-432-8872

Safety and security

If you have an emergency situation, please call 911.

For campus support and response, contact BCIT Security at 604-451-6856.

Should you require support while on campus or a safe walk, please contact BCIT Safety and Security.

Sexual assault

Please review BCIT Safety and Security’s Information on Sexual Assault.

Should you require further support or information please visit:

If you have an emergency situation, please call 911.

For campus support and response, contact BCIT Security at 604-451-6856.