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Intercultural Communication Competence and Diversity Awareness

​This 8-module course serves as an introduction to the dynamic forces which enhance effective communication between persons from various cultural backgrounds. Its goal is to encourage intercultural communication competency, otherwise known as ICC. Due to rapid globalization, ICC is no longer an option, but a necessity for us all.

Intercultural Communication Competence and Diversity Awareness

Course Details

Course number: MOOC-0257

Course Title: Intercultural Communication Competence and Diversity Awareness

Prerequisites: None

Completion criteria: Self-Assessment

Completion award: Digital Badge and printable Statement of Completion

Registration fee: None


The knowledge and competencies covered in this course are an important part of everyone’s skill sets in our modern world.

Delivery Details

This self-paced independent-study course consists of eight modules. It is recommended that you follow the lessons in consecutive order to maximize the learning.

Learning Outcomes

By the end of this course you will be able to:

  • Differentiate between effective communication vs. effective intercultural communication competency.
  • Recognize perceptual barriers to intercultural competence (ethnocentrism, bias, racism) in themselves and others.
  • Think critically about how global colonialism and racism have inspired global social movements that aim to eradicate both.
  • Evaluate and reflect upon their intercultural selves through appreciative inquiry.

Time Commitment

  • 10 hours

To register

Once registered

Note: If you are creating an account for the first time, it may take up to 24 hours before you are able to log in to BCIT to access your course.

  1. Access your online course at
  2. Login with your email address and your password.
  3. Scroll down to your My Courses listing and click on the course link.